Mediation is a process which involves the use of collaborative techniques by a mediator, who is a neutral third party that informally assists disputing parties in voluntarily reaching their own mutually acceptable settlement of some or all of the issues in dispute.
We can facilitate meetings between community and resident groups, as well as conflict coaching for those in need of extra support.
Despite the best intentions we are all different, we have different strengths, weaknesses, personalities, ambitions, belief systems and values, and can deal with issues better or worse than others. With so many conflict issues in the mix it is inevitable that the majority of us will at some point during our working life experience a situation leading to conflict with another employee, employer. In the workplace, a little conflict can be positive if it leads to a sense of healthy competition and improved performance, however, it can also be negative on relationships and create disruption.
As an alternative to remedy the situation, workplace mediation is available as an effective, positive and economical way to enable people to resolve their own conflict without recourse to formal, adversarial and expensive procedures. Workplace mediation resolves disputes over bullying, harassment, victimisation and personal clashes between work colleagues.
Workplace mediation offers a win-win situation, it is inexpensive, it empowers people and maintains relationships.
Intergenerational mediation is for family members of different generations with relationship difficulties. This process supports young people and their families, by improving communication, understanding and re-establishing the relationship.
The mediation helps young people and their parents or carers to talk and listen to each other and help resolve any conflict.
In a neutral setting, the mediator will help parties, explore, understand different perspectives, and then draw up a practical and workable agreement, to improve the life of all concerned.
A program and process where children or students of the same age group facilitate resolving issues or disputes, which can be between two people or small age groups. We see this as a positive intervention for schools and young institutes, and a great way to invest in a future of positive conflict resolution in the areas we work in.
Reduced disciplinary actions & fewer fights, improved self-esteem, listening and critical thinking skills, as well as skills transferable outside the classroom. The Peer process can deal with bullying, minor assaults & fighting, as well as gossiping, social media improprieties, relationship difficulties, harassment, stealing and vandalism.
The A Project trains your selected students to become peer mediators, once accredited (College of Mediators Award) we then support and supervise them to deliver mediation services to students throughout the school/college.