Community: Workplace: Intergenerational: Peer Mediation

Despite the best intentions we are all different, we have different strengths, weaknesses, personalities, ambitions, belief systems and values, and can deal with issues better or worse than others. With so many conflict issues in the mix it is inevitable that the majority of us will at some point during our working life experience a situation leading to conflict with another employee, employer. In the workplace, a little conflict can be positive if it leads to a sense of healthy competition and improved performance, however, it can also be negative on relationships and create disruption.

 As an alternative to remedy the situation, workplace mediation is available as an effective, positive and economical way to enable people to resolve their own conflict without recourse to formal, adversarial and expensive procedures. Workplace mediation resolves disputes over bullying, harassment, victimisation and personal clashes between work colleagues.

Workplace mediation offers a win-win situation, it is inexpensive, it empowers people and maintains relationships.

Intergenerational mediation is for family members of different generations with relationship difficulties. This process supports young people and their families, by improving communication, understanding and re-establishing the relationship.

The mediation helps young people and their parents or carers to talk and listen to each other and help resolve any conflict.

In a neutral setting, the mediator will help parties, explore, understand different perspectives, and then draw up a practical and workable agreement, to improve the life of all concerned.