Community Engagement is "a dynamic relational process that facilitates communication, interaction, involvement, and exchange between people and the community for a range of social and organisational outcomes".
We use an ethical, reflective, and socially responsive approach in engagement practices with the aim of helping people to be understanding and responsive to community needs, views, and expectations.
'It makes sense that we all tend to see things differently' as we have different life experiences, information, judgements, perspectives, interpretations and interests. Because of our perceived differences, conflict seems a natural occurrence in our lives.
Mediation is a process which involves the use of collaborative techniques by a mediator, who is a neutral third party that informally assists disputing parties in voluntarily reaching their own mutually acceptable settlement of some or all of the issues in dispute.
We can facilitate meetings between community and residents groups, as well as conflict coaching for those in need of extra support.
Intergenerational mediation is for family members of different generations with relationship difficulties. This process supports young people and their families, by improving communication, understanding and re-establishing the relationship.
The mediation helps young people and their parents or carers to talk and listen to each other and help resolve any conflict.
In a neutral setting, the mediator will help parties, explore, understand different perspectives, and then draw up a practical and workable agreement, to improve the life of all concerned.
A program and process where children or students of the same age group facilitate resolving issues or disputes, which can be between two people or small age groups.
We see this as a positive intervention for schools and young institutes, and a great way to invest in a future of positive conflict resolution in the areas we work in.
Reduced disciplinary actions & fewer fights, improved self-esteem, listening and critical thinking skills, as well as skills transferable outside the classroom. The Peer process can deal with bullying, minor assaults & fighting, as well as gossiping, social media improprieties, relationship difficulties, harassment, stealing and vandalism.
The A Project trains your selected students to become peer mediators, once accredited (College of Mediators Award) we then support and supervise them to deliver mediation services to students throughout the school/college.