Engagement: Mediation: Intergenerational: Peer

'It makes sense that we all tend to see things differently' as we have different life experiences, information, judgements, perspectives, interpretations and interests. Because of our perceived differences, conflict seems a natural occurrence in our lives.

Mediation is a process which involves the use of collaborative techniques by a mediator, who is a neutral third party that informally assists disputing parties in voluntarily reaching their own mutually acceptable settlement of some or all of the issues in dispute. 

 We can facilitate meetings between community and residents groups, as well as conflict coaching for those in need of extra support.

Intergenerational mediation is for family members of different generations with relationship difficulties. This process supports young people and their families, by improving communication, understanding and re-establishing the relationship.

The mediation helps young people and their parents or carers to talk and listen to each other and help resolve any conflict.

In a neutral setting, the mediator will help parties, explore, understand different perspectives, and then draw up a practical and workable agreement, to improve the life of all concerned.